Corrupted word 2007/2010 file
After using Mendeley on a document, I saved it, but the file was corrupted, returning an unspecified error similar to what is seen in some other threads here on the Mac/Word threads, and in the link...
View ArticleSecond author is being included in "et al." in text citation in APA 6th edition
Hello, I have an in-text citation where the first two authors are being displayed in the et al. For example a paper by Johnson, Smith, Davis and Jones reads: (Johnson, Smith, et al., 2006). This...
View ArticleProblem with two sets of references
Hi, in Word document, I found 2 sets of references. One from my library and another from a shared library that I'am the owner. The problem that appear is that some references is duplicated in the...
View ArticleSeparation of library
Hi, I just find out that my copy of Mendeley (Version 1.10.3) works a little bit strange. It keeps my files in two places: 1st is defined folder for "my papers library" (where I want to keep all my...
View ArticleAutorenewal unwanted
Hello, I have been charged recently for another year subscription by auto-renewal. I expected an email before this charge was placed but it must be your practice to send this notification after a...
View Articledata not coming over
When I use "Save to mendeley" in Mendeley desktop, the article data does not all copy in. Sometimes just the article title copies but not the author or the date. What am I doing wrong? Thanks.
View ArticleHow to move the data directory?
Since there is no portable version of Mendeley, I thought I could simply use it on many machines by installing it in my dropbox folder. I have all my articles and watched folder in DB as well. However,...
View ArticleBMJ formatting
I am using the BMJ style but its not actually the BMJ style after all. I've been able to edit some bits of it but I need to change the formatting of the journal edition from bold to normal and can't...
View Articleobject required (424) in mendeley plugin
Hi, I am using mendeley for weeks. but today when I was working on a new paper and I wanted to insert a citation, this error happens. I searched on this topic on the support page and I found the...
View Articlei cannot log into mendeley desktop
Hi, I'm trying to log into Mendeley desktop, but after entering email and password, I get a red sign saying that there was a temporary problem connecting due to "connection refused". I'm not sure what...
View ArticleLimit of 4000 documents
I'm part of a private group that recently got 4,000 documents. The owner of the group told me that few days ago he saw that instead of reading "1 of 4,017 documents selected" there appear "1 of 17...
View ArticleMendeley is not organizing documents into the indicated folder
Dear Mendeley Support Team, I have configured Mendeley to organize my files into an folder (D:\Mendeley\) other than the standard Downloads folder. However, Mendeley is not moving existing nor...
View Article"Unable to search" error message
Mendeley Desktop has been working smoothly for several days now, both at home and at work. However, just tonight on my home computer I have started to have a problem with the search function. When I...
View Articletrouble with upgrade University of Barcelone
I am trying to upgrade my acoount from this link http://www.mendeley.com/promo/cbuc-ub-pr/ The I get a message indicating "E-mail address is already registered on Mendeley" and I cannot go on. Maybe I...
View ArticleSSRN - download pdf
Hi, I tried "Save to Mendeley" button from SSRN site. It imports but does not import PDF. Why is it so? Can I fix it (I do see a checkmark and it is checked automatically). Why papers come in without...
View Articlemy library
I have been working on Mendeley for a number of weeks in Northern Ireland using a PC there plus my ipad. I have synced regularly. I have now logged on in England and my on line library is empty. I...
View ArticleMac OSX 10.7.5 Word 14.3.9 No toolbar and scripts error
Hello, After updating Word to latest available version I still could not get Mendeley plugin to work. The toolbar is still missing. I tried moving folders and many other things found in different posts...
View ArticleBibtex Sync
Hi, I have here a problem with the bibtex sync: The file links in the bib file don't show correct characters when there are names with special characters. see example here: 1774 @article{Øra2011, 1776...
View Articleunknown error has occurred
Hi! When I open my Mendeley desktop,it says that"An unknown error has occurred, Mendeley has been notified. (EID: merr-53047c6569f7d)". How can I solve it? Thank you! Best Ming
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