Patent number not exported to bibtex
Standard bibtex convention is that patent "number" shows up as "note". Currently Mendeley is not capable of exporting this value to a bibtex file and the information is lost at export. (see also...
View Articlemendeley corrupts word document, no response from mendeley?????
Working on mac word 2011, after references are updated, the document becomes corrupted stating that it now has forbidden characters in it in a mysterious location 2. I have previously requested support...
View ArticleConflict with Endnote in Microsoft Word
I've recently started getting random 'An unknown error has occured' boxes popping up when using Mendeley in word. The header of the error box says that they are from Endnote but they happen even when...
View ArticleProblem saving to local database. Unknown error.
Hello, I keep getting this error message on Mendeley Desktop 'Problem saving changes to your local database. Unknown error.' I followed all the steps here...
View ArticleCannot add citation
Hi, I am using Mac iOS X (version 10.6.8) with Office for Mac 2011 (incl. Word 2011). I have the latest Mendeley desktop version. I have installed Word plugin and I have the Mendeley toolbar visible...
View ArticleMendeley Desktop crashing on Windows 7
Hello, I found this question: http://support.mendeley.com/customer/portal/questions/209234-mendeley-crashing I have the same problem since a few day ago. I have Mendeley Desktop version 1.10.1. I've...
View ArticleCiting Conference Papers and Webpages causes bugs.
Hello, I'm using LaTeX with TeXStudio, and Mendeley and found some bugs when citing certain sources: 1) Citing a conference paper, I always get a fullstop and a comma after the pages in brackets. Like...
View ArticleWord crashes using mendeley desktop
When I try to change citation style to Biomed Central Word freezes. I use a macbook (recently update to OS X Mavericks) with Microsoft Word for Mac 2008 version 12.3.6
View ArticleHow do you import Call Number field from Endnote?
I'm having trouble importing the Call Number field from Endnote; I followed the advice from another Mendeley support question, whereby I changed the Call Number field name to 'Number' in Endnote before...
View ArticleCitation plugin issue: Win 8 with OpenOffice Writer
Hi there, I've just upgraded my PC to Windows 8 and am using OpenOffice Writer. When I attempt to install the word plugin I get an "Unable to install the Microsoft Word Plugin. Mendeley was not able to...
View Articlecannot login
I cannot login with my mail and password in mendeley desctop and a message is displayed: An error occured when contacting Mendeley. Details: proxy connexion refused.... how may I do it please thank you
View ArticleMendeley freezes (Mendeley Desktop Not Responding) when I start up.
I recently joined a group with a Graduate student. After attempting (and apparently succeeding) at placing two documents in the papers folder, my Mendeley Desktop freezes [Mendeley Desktop Not...
View ArticleProblem (bug) in the startup Mendeley in Windows 8
Mendeley was installed correctly. After installing, a box appears asking if I want to start Mendeley. In this first time, works. Then when I try to start again Mendeley, a box of Windows 8 arises with...
View Articlehard-disk crash
Hi, My hard-disk has crashed. Please advise the procedure to transfer the mendeley desktop to a new hard-disk. I have webspace storage with about 2gb data which i can access online. I would dearly like...
View ArticleMac Word 2008 Plugin Errors for all functions after update to 1.10
Hi, I'm using Word 2008 and Mendeley 1.10.1 on OS X 10.8.5, recently migrated from my previous MacBookPro in September. So my old MBP is still on 1.9.2, and everything is working fine there....
View ArticleStatistics guided by tags
hello to all, I think that maight be intersting a function in mendeley that summarizes the count of paper by their tags. An exemple, if I'have n papers tagged with "tag1", n papers tagged with "tag2",...
View ArticleSynchronization problems regarding two operating systems on one computer
Dear Mendeley engineer, I have installed two operating systems on my PC, Windows 7 and Ubuntu 12.04. I hope to use one folder on my hard disk, which can be accessed by both Win7 and Ubuntu, to save...
View ArticleWatched Folder locks up in Windows 7 and Windows 8; will not allow me to...
After having multiple crashes while trying to get Mendeley set up on my desktop and laptop (Windows 7 and 8), I am now trying to add in PDFs from folders on my computer and set up one small folder to...
View Articleproblem with citing same author and same year
I am having problem with citing documents with same author and same year in Word 2007. It does fine in inline citation (eg. Smith 2000a, Smith 2000b), but in bibliography it shows blank in author's...
View ArticleNo such citation error
Hi, I was working with Mendeley Desktop (a free version) in Word 2010 without any problem but suddenly while editing a file I encountered this error "no such citation" and after that all references and...
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