error message (EID: merr-52331d7e4f619)
When I try to sync from the desktop it gets 33% through and then I get this error message: An unknown error has occurred, Mendeley has been notified. (EID: merr-52331d7e4f619). What should I do? It...
View ArticleFailure to import CSL files
I am having issues importing custom CSL files into Mendeley Desktop. I originally created these citation files on my old Windows 7 laptop using Mendeley Desktop, and the citation styles worked just...
View ArticleCompatibility with SoftMaker's Textmaker
Dear Mendeley Support, Recently, I purchased a licence for SoftMaker Office, partly to facilitate migration to Linux from Windows and MS Word and partly because it is an excellent software bundle,...
View ArticleCan I link specific Word folders to specific Mendeley folders?
I would like to be able to link folders in Word to folders in Mendeley that have the same titles. For example, I have a Word folder named "Policy." I'd like to know if I can configure Mendeley to...
View Articlemendeley stops watching folders
every couple of weeks (sometimess months) mendeley stops watching my folder. To correct this, I need to go into file : "watch folder..." submenu and enable the folder watching option (again). this is...
View ArticleDuplicated pdf in "Downloaded" file..
Hi, I have an issue with the file location where the pdf's are stored. I followed Mendeley's recommendation and imported my previous EndNote references (XML format) into Mendeley. All the pdf attached...
View Articlehelp
when insert reference, i recieve a massage:unable to start mendeley desktop automically
View ArticleDifferent folders with SAME articles = different references in Word. Why?
Hey Everyone! In the context of my grad school degree, I have been writing my thesis, chapter by chapter. Unfortunately, I have made, 5 folders in my Mendeley Desktop. What was an attempt at staying...
View ArticleOrdering groups of refererencs in the middle of a document in chronological...
Hello, I was wondering if it is possible to order groups of references in chronological order. I am using the Nature Cardiology Reviews citation style in Microsoft Word 2010. I do NOT want to order all...
View ArticleYour software is very unusable
I installed it with a thought of saving time, but now its turns out to be opposite. I have lost links to 1200+ files with annotations. And the sync feature is the most unpredictable one. When are you...
View ArticlePage numbers in bibliography
Im struggling with this particular problem for a while now. Im writing an article in ACS style where i refer to the same book multiple times but with different page numbers. according to a answer in a...
View ArticleMendely Desktop Crash
Mendeley Desktop suddenly keeps crashing. I tried to re-open it and a pop up appeared saying that "Mendeley is feeling very poorly at the moment". The program loads but after about 10-15 secs it just...
View Article[Mendeley Desktop] Folder sync problem
Hi, everyone, Background: I'm currently in mainland China. As you know, the internet is "kind of" blocked. Now I use sth. like ipv6 proxy to visit the ipv4 webs, under windows 8 system. Problem: I can...
View Articlecitations
when I try to add a citation I get the message: Mendeley Word Plugin Problem. How can I solve this?
View Articleword plugin
I have recently been having a problem with the Word Plugin, and am now unable to add references to documents. Prior to the last couple of weeks, this was working fine. I have tried uninstalling the...
View ArticleMost of my pdf files and annotations deleted when synchronizing AND...
Happened on a first computer this morning. On a second one, I created a backup, made changes in existing files and added new files offline. When I restart online to "force" Mendeley web to consider my...
View ArticleQuick way to improve citation recognition
I find that when I allow the program to detect the citation information by reading the imported PDF, that there is relatively poor acquisition overall. I have several hundred papers and don't really...
View ArticleMendeley Desktop unable to sync
Hi, I've been trying to run the sync to update my library with some web citations I've recently added. Every time I try to do so, it gets stuck ad the "retrieving annotations" stage and errors out with...
View ArticleHow do I insert a citation as author (year) format?
How do I insert a citation as author (year) format?
View ArticleFailure syncronizing
Hi, I have been not using mendeley for a couple of months and when trying to update it throughs an error: "An unknown error has occurred, Mendeley has been notified. (EID: merr-52381e9dc16b5)" Windows...
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