unable to connect to web and word plugin
Hi, i get this message: "An unknown error has occurred, Mendeley has been notified. (EID: merr-523824564ec16)" also, mendeley desktop tells me it cannot connect to the internet and i cannot install the...
View Articleconnection
Hi I got this message: Network Error Message: 'Unable to send HTTP request to...
View ArticleMendeley plugin crashes Word 2013
Hello. I am using Mendeley in Word 2013, and it has worked fine for a while. Now it crashes Word every time I try to use the "Insert Citation" with the error Word stopped working. How do I get around...
View ArticleError when syncing desktop and web account
Since installing v1.9.2 (yesterday) I have encountered a number of stalls while syncing the desktop with my web account - I have been doing a large number of updates to the database. The stall is at a...
View ArticleError during fetching annotations
I am constantly receiving an error when syncing. It stalls at 76% Retrieving Annotations (0% Fetched) and shows me the following: An unknown error has occurred, Mendeley has been notified. (EID:...
View ArticleProblems in synchronisation
This problems appeared at my Mendeley Desktop during sync "An unknown error has occurred, Mendeley has been notified. (EID: merr-523830b9e0de9)"
View ArticleAn unknown error has occurred, Mendeley has been notified. (EID:...
I all It seems Mendeley Desktop (windows) can't sync. It reports the error above.
View ArticleCapitalizing titles
I am working with reference citations in both English and Spanish using Chicago Manual of Style (author-date) reference style. In Spanish, it is common only to capitalize the first word of a title or...
View ArticleWord citations
I have a lot of citations in MS Word 2010 (Sources.xml). How do I import these references into Mendelay? Also, I am noticing there are a lot of errors in my bibliography such as a lack of...
View Articlefont size
Is there an easy way to change the font size? It is not so much of a problem when I am entering or editing citations, but if I am trying to take more extensive notes in the "notes" field, the text is...
View Articleerror when inserting a citation
The error appears every time I try to insert a citation. The error is as follow; "Mendeley Word Plugin Problem Unable to start mendeley desktop automatically: Runny Helper failed with exit code 32512"...
View ArticleHighlighting in multi document entry
I have some entries that contain multiple documents becuase for article, working paper or some online appendices. I just realized that when using highlighting in one of these documents it automatically...
View ArticleDo PDF files need to be kept on hard drive once they have been uploaded to...
My question stems from a similar concern expressed by other Mendeley-users: the links to some of my PDFs no longer work after updating Mendeley and deleting the files from my hard drive. I am wondering...
View Article"Search by Title" does not work properly, shows only partial results in...
http://support.mendeley.com/customer/portal/questions/730925-incomplete-author-list-and-journal-name There was a request some time ago. This one. Nothing changed since then. This is extremely annoying,...
View ArticleNetwork Error Message
Whenever Mendeley Desktop tries to synchronize with Mendeley Web (such as upon every startup, or if I hit sync at any time) I get a "Network Error Message" with the following text: Network Error...
View ArticleHow do I make the bibliography double spaced?
The bibliography automatically refreshes as single spaced. How do I change the default setting?
View ArticleI want to add other citations (not from Mendeley) into my reference page.
I can add them in easily enough, but they get deleted when the page refreshes (which it seems to do automatically sometimes). How do I stop the automatic refreshing and deletion of my additional...
View ArticleError during Sync Process
An unknown error has occurred, Mendeley has been notified. (EID: merr-523a55795f427) What should I do
View ArticleEID: merr-523a651ef3445
I get this reported error when I try to synchronize: (EID: merr-523a651ef3445)
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