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Most of my pdf files and annotations deleted when synchronizing AND impossible to restore backup !

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Happened on a first computer this morning. On a second one, I created a backup, made changes in existing files and added new files offline. When I restart online to "force" Mendeley web to consider my local database as the newest and the "good one", all disappeard again ! And I got an error message "couldn't connect to internet", although internet was running on the machine. I can't even restore from the backup point! HELP!

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