Hi,
I'm using Word 2003 on Windows 7 and can't download the Plugin. Every time I try it, Mendeley tells me that Windows is running (even though it's not) and if I want Mendeley to try to close it. If I press yes the following answer comes up:
Mendeley is waiting for Word and/or Outlook to stop running
Do you want Mendeley to forcibly close Word and/or Outlook.
When I press yes it tells me again that it's waiting for Word to be closed.
Then I can only press cancel and Mendeley tells me that it's unable to install the Plugin.
Can anybody help me and tell me what the problem might be?
Thanks in advance!
Martina
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Cannot download Plugin for Word 2003
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Character allowance for title
Re: http://support.mendeley.com/customer/portal/questions/152838-title-space-is-not-enough
Has this moved on at all? Is there a way to increase the text allowance for a title field yet?
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Certain files strangely not syncing
Hello, I'm an enthusiastic user of Mendeley, running the latest version on both my computers, but I notice that certain (apparently random) files don't sync properly. These files will sync properly on the internet, ie appear in my Mendeley web library, but on the 2nd computer only the citation will sync, as if Mendeley doesn't "see" the file online. How can I fix this? Thanks!
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Mendeley Desktop creates duplicates on a watched, sync folder
I have Mendeley Desktop watching my local Google Drive folder. However, it seems that now whenever I open a pdf that is already in this Google Drive folder and save it, Mendeley imports another instance of that pdf, meaning I wind up with many duplicates of one file in Mendeley.
I am not having the problem described here because I am not using multiple computers.
http://support.mendeley.com/customer/portal/questions/176775-file-storage-organization-with-cloud-folders
I think this is the same problem as described here in the link below, which found no real solution:
http://support.mendeley.com/customer/portal/questions/436669-constant-re-importing-of-watched-folder
Any thoughts?
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Mendeley Word Plugin Problem
I get the following answer everytime I want to insert a citation. I use Word 2010.
"Diese Eigenschaft ist für dieses Objekt nicht verfügbar. ( 5891) in Microsoft Word
For more help, please visit http://support.mendeley.com"
Can you help me, please?
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file organizer options unticked - Windows
I selected options under "Options - File Organizer" and everytime I open Mendeley Desktop they are always unticked.
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(EID: merr-5305805acac32)
Hi, how do I solve error (EID: merr-5305805acac32)?
What is going wrong?
Thanks,
Jamie
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An unknown error has occurred, Mendeley has been notified. (EID: merr-5305827d8694e)
Please assist:
The following error occurs. This ist pretty annoying because I cant go on with my work. Please solve this problem quickly:
An unknown error has occurred, Mendeley has been notified. (EID: merr-5305827d8694e)
Thanks and best regards
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Cannot Login
I cannot login into my Mendeley desktop. The error given is:
"An error occurred when contacting Mendeley. Details: cannot fetch profile"
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an unknow error
Login today but found the problem:
An unknown error has occurred, Mendeley has been notified. (EID: merr-53058588b8fd5)
How to fix it?
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Unknown error
When I sync my mendeley desktop program, I get this error message.
An unknown error has occurred, Mendeley has been notified. (EID: merr-53058dae32432)
I've searched previous problem reports, but I can't find a same report.
The consequence of the error - my account is not synced with the web.
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(EID: merr-53059405374bb)
What is this unknown error? Please solve this asap as I need to get my work done
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HTTP Status: 500 Network Error Message:
Hello,
I'm trying to delete some files from Mendeley Desktop and then sync against my web account but I only only this:
An unknown error has occurred, Mendeley has been notified.
(EID:merr-5305968e13f39)
And the detailed message (I couldn't copy it here)
http://pastebin.com/uZstuqye
Regards.
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EID: merr-530599815cb19
How can I solve the problem encoded as EID: merr-530599815cb19?
Zeynep
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(EID: merr-53059a9e48c4a)
How do I solve this?
(EID: merr-53059a9e48c4a)
Best,
Peaker
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Cannot log in to Mendeley desktop
This morning, I wanted to log in to Mendeley to access my reference library when the following message showed up:
An error occurred when contacting Mendeley. Details: Error downloading https://mix.mendeley.com:443/oauth/token/- server replied: Gateway Timeout
I checked my connection as stated but everything was fine with it. If you have additional questions, feel free to ask me. I hope the problem will be solved soon so that I can log in again.
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unknown error
how do i share my desktop documents by email.and here some unknown error occurs Please solve this I need to get my work done.
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An unknown error has occurred
An unknown error has occurred, Mendeley has been notified. (EID: merr-5305addb05115).
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Error
How do I resolve the following error? EID:merr-5305ad694c0e7
Thanks!
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An unknown error has occurred, Mendeley has been notified. (EID: merr-5305b1d13df9d)
Hello,
I have the above error when synchronizing the Mendeley desktop v1.10.3, therefore I am unable to synchronize the content.
Please, could you provide me any solution for that?
Thank you in advance,
Best wishes,
Juan
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