Hi,
I'm constantly receiving an error message when I try to synchronise my Mendeley desktop. Please help.
Many thanks!
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error message
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error occured when contacting mendeley
how to solve this error:
An error occured when contacting Mendeley:
Contact Support. Error message: Error downloading
https://mix.mendeley.com:443/oauth/token/server replied: Gateway Timeout
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EID: merr-5305c0cc06394
Another error with web sync.
An unknown error has occurred, Mendeley has been notified. (EID: merr-5305c13f33373)
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install insert Citation in my Word Document
Can anyone help my why my Word Document does not show the Insert Citation of Mendeley yesterday sine yesterday it was there today was not?
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New citation key is not copied with LaTeX / bibtex citation copy shortcut
I import an article, edit the description and at last change the citation key (e.g. from "Fruchterman1991" to "Fruchterman1991graph"). Now I press Ctrl+K and paste it somewhere and "\cite{Fruchterman1991}" is pasted instead of "\cite{Fruchterman1991graph}".
If I don't use the keyboard shortcut but use the menu instead, the correct citation is copied. Also, if I click on some other article in Mendeley and then again on the edited article, the correct citation is copied as well.
I use keyboard shortcuts quite often and it would be great if you fixed this issue. Thanks!
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My word plugin disappeared
My word plugin disappeared, so I can't insert any more citations and mainly I can't insert a bibliography of all the citations I made before in word documents, which is pretty annoying. If I re-install the Word plugin, is there a chance I don't lose all my work ? otherwise what should I do ?
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dúvida
Boa Tarde,
No meu computador não está ativa a tecla save to mendeley como faço para ter esse link?
Grata e no aguardo,
Rita
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Citation using brackets instead of parentheses in block quotation
The kind of formatting that I use is the American Anthropological Association that usually is (author date: page). But at the end of block quotes, they suggest we use brackets at the end of the quote [author date: page]. I have found that I am unable to remove the parentheses for these block quote citations without removing the citation itself. Is there any way I can do this?
Thanks!
Kim
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in-text citations inconsistent
HI there
I am having trouble getting the MS word plug in to respond correctly. When I in-text cite a journal article, it puts it in the wrong format e.g. Anna. Neubeck, Duc, Bastviken, Crill, & Holm, 2011. I want it to say Neubeck et al., 2011 as per the usual APA style (6th edition). I am having to manually edit lots of these and I figure there must be something I am missing in the way it is inputted from the Mendeley Desktop side of things?
Any tips?
Jo
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How to place last names last?
I have been trying to create a bibliographic format which looks like that:
J. L. Campbell, and O. K. Pedersen, Comparative Political Studies 3, 307 (2007).
However, ALL of the Mendeley's styles have the last name first, i.e.
Campbell J. L., and Pedersen O. K., Comparative Political Studies 3, 307 (2007).
Is it even possible to switch this? I've been searching around and I can't seem to do it...
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Export pdf with annotations
I am trying to export a pdf file with annotations. So I open de pdf viewer and then I click File - export, but I does not let me export with annotations, only a BibTeX file. Does the option 'export with annotations' still work? I am working with Mendeley Version 1.10.3
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Replace "and colleagues" by "et al"
I am using the Journal of Industrial Ecology citation style. Although "et al" is mandatory in the author guidelines of the journal, the citation style uses "and colleagues".
I would like to substitute "and colleagues" by using "et al".
Thank you.
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Using old PDFNet version - Recommend 5.2.0 or later
On linux platform, black squares are instead of pictures. From the shell, there is such a note:
Using old PDFNet version - Recommend 5.2.0 or later
How can we use PDFNet version 5.2.0 or later?
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problems with office 365
after our office upgraded to the new microsoft office 365 proplus, the mendeley add-in with microsoft word does not function correctly anymore.
There are mainly two problems:
1. Before, when you mouse hover over the inserted reference in the word file, the area used to get greyed out. However, this is not the case anymore.
2. Editing or inserting a new reference will switch the review mode, e.g. from "simple markup" to "all markup". This is very inconventient since you have to switch it back again and also have to browse through the file again to reach the location where you initiated the insert/edit reference...
Is this a problem related to a wrong install of the add-in, or a bug?
Thanks for the great work!
Greetings
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drag and drop pdf documents
When i drag and drop the files from one folder to another the file does not move it looks like it should drop but it doesnt
thanks
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Where do PDFs get stored?
My big question is where do PDFs get stored? It seems like there is a program folder ///Mendeley Desktop/Downloaded where all the PDFs get re-downloaded when I add to my documents from a shared local server folder of PDF downloads. Do all of these PDFs in this folder than copy to my Web Server when I sync? Also, how are group PDF files handled. Are they duplicated as well so that annotations, comments, and highlights from group are than embedded in a new PDF and if so where are these PDFs stored.
Thx
Mike Enzien
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Importing groups from Endnote
Can I import My Groups and Smart Groups from Endnote or do I have to recreate these from scratch in Mendeley?
Thanks.
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Special Characters in Bibtex Export
This bug exists at least 10 times in your database
(for example here: http://support.mendeley.com/customer/portal/questions/475260-nordic-characters-ae-diphtong-and-o-slash-are-followed-by-a-space-in-bibtex-export),
it is also a new feature request with 270 votes
(http://feedback.mendeley.com/forums/4941-general/suggestions/1496673-improve-bibtex-export-with-special-characters)
As of version 1.10.3 it has not been fixed.
A number of non-English characters are exported to bibtex with an extra space inserted. An example is the Danish "ø", which turns into "\o " in the bibtex file generated by Mendeley.
This is a major annoyance, it requires manually fixing all the according entries in the bibtex file EVERY TIME some report, article, book etc. is finalized.
PLEASE, PLEASE FIX THIS!
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Tags and highlight
Boa tarde, gostaria de saber se há alguma ferramenta para realizar backup dos comentários e notas feitos no programa em cada artigo, para o site do Mendeley, pois os artigos são sincronizados entre o software e o site, mas as notas não!! O que faço para garantir que ao trocar o meu pc, ou reinstalar o mendeley eu não perca essas informações?? (Sem ter que exportar pdfs com anotações um por um!!)
Obrigada
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Problem with MS Word plug-in
Hello. I installed the MS Word Plug-in on Word 2007 (Vista). Installation was apparently fine, but the plug-in doesn't work, as an error message appears whenever I try to add a citation. "The ActiveX plug-in couldn't create object ( 429) in Mendeley Plugin". Any suggestion? Thanks in advance.
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