Hello,
I'm attempting to download Mendeley for Windows on my computer at university and it throws up the following error message when I do so:
"Installer integrity check has failed. Common causes include incomplete download and damaged media. Contact the installer's author to obtain a new copy. More information at: http://nsis.net/NSIS_Error."
Any help with this would be very much appreciated! I'd rather not have to transfer all of my sources (300+) to EndNote and not only lose all of my tags, but also lose the option to share with my home laptop.
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Installing on Windows, security certificate fails
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File organizer not working
Dear Mendeley support,
Since a couple of months Mendeley is not organizing my files when I install it fresh in a new computer. It saves all the pdfs in the Mendeley downloads folder:
C:\Users\USERNAME\AppData\Local\Mendeley Ltd\Mendeley Desktop\Downloaded
What can I do?
Thank you
Francisco
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Word plugin does not automatically load...
Hello,
I started using Mendeley after my institution switched from RefWorks in October. At that time I had a problem with the word plugin. After two updates I am still having the same problem: the word plugin does not automatically load. I had to manually add it to the "template add-ins" and I have to go through hoops to turn it on every single time I start MS Word. This is extremely annoying. My guess is that it's a macro template and my institution has word set to not automatically load macros, but I'm not sure if this is the case. Is anyone else having this problem? If so, any suggestions on how to fix it? I have already uninstalled and reinstalled the word plugin (but again, I have to manually add the templates because even though mendeley desktop says it installed the plugin, it didn't). I'm using word 2010 and mendeley 1.10.3 along with the 1.10.3 plugins. Thanks.
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Mendeley web can not connect to Mendeley Desktop
I tried to open a reference from my library on Menedeley desktop and the following error appeared "Mendeley Desktop could not understand the response from Mendeley Web. Please contact us at support@mendeley.com.”
How should I proceed?
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Microsoft Word plug-in errors on Mac
Hi there,
I am using Mendeley Desktop 1.10.3 on Mac OS X 10.9.1 with Microsoft Word 14.3.9 (Office for Mac 2011). When I go to install the MS Word plug-in from Mendeley Desktop, I get the following error:
Error 1 compiling the Word plugins.
Executed: osacompile -o /Users/[user]/Library/Application Support/Microsoft/Office/Word Script
Menu Items/Mendeley/Show Mendeley Toolbar.scpt -c MNDL -d -t osas .
When I continue past the error and open MS Word, the plug-in appears to be installed, but every time I open Word I now get the following error:
Mendeley Word Plugin Problem
Invalid procedure call or argument ( 5) in MendeleyPlugin.
Once I get past this error, the plug-in appears to be working properly. Any ideas on how I can stop this error message from appearing?
Thanks!
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Mendely new version does't open!
Hi,
I did the update to the new version of Mendeley desktop but when I try to open it crash. I also disinstalled it and downloaded again but it's not working! I had all my papers with my annotations on mendeley desktop and now I can't see them anymore, even if I have a backup on the website of all the pdf without mendeley desktop I can't see my annotations!!!
I have a mac snow leopard...what can I do? help me!
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Adding bibliography layout in CSL Editor.
Hi,
First of all, sorry for my English, I'm Spanish. I've found that the ISO-690 (note, without bibliography, Czech) is the style that my university requires, but I need also to add bibliography at the end of the document. I know that, although the style is without bibliography, I can add it, but I need it sorted by author not by order of appearance in the text. To change the way it is sorted in the CSL Editor I need to add bibliography style I don't know how to do it.
In conclusion, I'd like to create bibliography for this style with the same layout as the citations, is there any way of just copying the layout from citations to bibliography?
Thanks!
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Spanish Legal citation style.
Hi,
I'm using the Spanish Legal style and the problem is this: I insert the first citation and everything is ok but when I insert the second citation, the first one comes into small caps, and when I insert the third, the second comes into small caps...I don't know why does this happen and I tried to changed it in CSL Editor but I don't know how to do it.
I just want all the citations in the same style as the "example citations" in CSL Editor (only the author name in small caps).
Thank you!
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I need help with the mendeley plugin.
I have a Mac Book pro with the latest operating system and I need help getting the mendeley plugin to work. Every time I try to reinstall it and the open word this message pops up
Method 'ListIndex' of object 'ComandBarComboBox' failed (-214783640) in MendeleyPlugin
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footnotes, name order
Hi,
I use Scrivener for writing my dissertation and I have recently started using Mendeley to manage all my sources. Scrivener does not support citation software, so I have been copying and pasting citations that I need from Menedely. The only problem is that after I paste the citation into the footnotes (I use Chicago style), the last name of the author appears first. Is there any way to fix this? Having to fix the name order in every single citation in my dissertation will take me days.
Thank you.
I.
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Problem formatting citation #0; undefined is not an object 605
I have been receiving an error message:
Problem formatting citation #0
JavaScript error found: CSL error: Exception: TypeError: 'undefined' is not an object, 605, file:///C:/Program%20Files%20(x86)/Mendeley%20Desktop/citeproc-js/citeproc.js
##################
I have looked into this problem and have already tried replacing the loadlocale file, as well as doing the debug through mendeley. I have attempted to reinstall mendeley (not that that actually deleted any of the local files for some reason) and also reset my citation library back to when the document was last saved.
None of these fixed the problem.
Thank you ahead of time for any help.
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sub folders
How do I make a subfolder after I have created a folder?
Jeff
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Undoing Automatic Sync
Hi there,
Before I knew exactly what it entailed, I selected to have my articles automatically uploaded to my online Mendeley library. I would like to undo this, as not all of my articles are important enough to warrant online backup. How might I accomplish this?
Thanks
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bookmark
For PDF fles having hundereds of pages (books, thesis etc.) is there any faciltiy in mendeley to open that particular pdf from the page we were reading or to bookmark a page, so that the time consumed in scrolling the pages is curtailed
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Socket operation timed out
Hello,
I am unable to connect to Mendeley Desktop after Download - it keeps saying "Socket operation timed out".
I am using Windows 8 on my private PC so there might be no Proxy issues. Furthermore I have just checked the Firewall and created a rule.
I downloaded the newest version.
I tried now with 3 different Internet connections on different places. And 2 different login details.
What can I do`?
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Style
Hey,
I'm looking for style which looks like this one:
1. Andersson D.I., Hughes D.: Antibiotic resistance and its cost: is it possible to reverse resistance? Nat. Rev. Microbiol. (2010); 8, :260–71 (2010).
Citation in text [1], [2], etc
Bibliography: alphabetic.
Anyone can help me?
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connecting to the internet
I run the software but when I want to open it woudent work and massage me "there was a problem connecting to mendeley". But I connect to the internet and I dont know whats the problem with it. please help me
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sign in and connection settings
Hi,
I have checked my connection settings and I still cannot sign into Mendeley Desktop
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I can't edit my citations
Hi.
I've recently resumed working on a document that I haven't worked on for almost a year. In the meantime, I have updated Mendeley Desktop a few times but not actually used it so I haven't noticed any problems. Now, when I try to edit my citations (e.g. adding an extra reference to a citation) I get the following message: "Problem formatting citation #9
Problem updating citation: 4,7,8,13
You can fix this citation by removing and re-inserting it.
If the problem persists, please get in touch with http://www.mendeley.com/contact-support."
Also, my bibliography in the document seems to lack the field codes it had before (I can manually edit the bibliography without "selecting" a whole reference) and I wonder if you can help me or if I need to start over and re-insert all the citations in a new document?
Thank you,
Neel
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Ms word plugin word 2010, windows 8
I am having some trouble with the installation of Ms Word plugin on word 2010. I’ve followed the steps suggested in the website and it says that the installation has been succesful. However, when I open microsoft word, the plugin is not available in the references. I’ve never had this kind of problema before. My operating system is Windows 8, 64 bits.
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