Hi,
i get this message: "An unknown error has occurred, Mendeley has been notified. (EID: merr-523824564ec16)"
also, mendeley desktop tells me it cannot connect to the internet and i cannot install the MS word plugin.
regarding the plugin, it told me to uninstall and the download and reinstall mendeley desktop. i did so several times but i still get the same problems. i am using windows 8 and microsoft word profesional plus 2010.
also,how i reset/delet my mendeley account? i would like to start over...(willing to pay the price of losing my current data, i really need this to work smoothly and i need the word plugin!) can you please give me some advice? thanks,
adi
adi.yaniv@gmail.com
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