Quantcast
Channel: support.mendeley.com :: Mendeley Desktop
Browsing all 3359 articles
Browse latest View live

unable to send http request to /oauth/token/

Hi, The error message I am getting while trying to connect through Mendeley Desktop just after entering e-mail and password: unable to send http request to /oauth/token/

View Article


MS Word Plug In Stopped Working

I'm working with Mac OS X 10.7.5 and the newest version of Mendeley Version 1.9. I've installed the MS Word plug in and the drop down menu appears but doesn't do anything. It did work at first, and I...

View Article


could not plug in to word 07

I have installed medley on my 64 bit machine. I could not plug in to M S Word 2007. The error message is : "Unable to connect Mendeley Desktop Automatically/ unable to send http request to" Please give...

View Article

including website URLs in bibliography

Hi I have referenced a couple of websites but their URLs do not show up in the bibliography. The entries have type "Web page" in Mendeley (1.8.4) and the URLs are included in the "URL" field. It does...

View Article

Attached files not accessible

Hi, I cannot access my files through Mendeley Desktop anymore (no file attachement symbol right next to the file) although they all still exist in the folder listed under "File Organizer". I tried to...

View Article


Faulty theming

I am using Mendeley 1.9 on Ubuntu Studio 12.04.2 LTS under Xfce. Now I've installed a dark QtCurve theme, and pretty much everything looks good and as it should be except the toolbar which refuses to...

View Article

sync stuck at 33%

Hi one of my colleagues is struggling with an error in Mendeley desktop. First when he starts up the desktop version, Mendeley does some library repairments. Then when he pushes the sync button it...

View Article

Single Quotes in MHRA

Dear All, I had been using one of the two MHRA citation styles available to download for Mendeley, one of which uses double quotation marks (e.g. around article titles, short story titles, etc.) and...

View Article


DOI bug (or feature... depends how you look at it)

I notice that a number of imported citations have the url for the doi (doi.org) included. However, if you try to lookup the doi when the complete url is included in the database entry it fails. If you...

View Article


How to know in what folders a document is?

I have a document in several folder, but I forgot in which ones it is. How I can query that?

View Article

CITATION STYLE - ABNT

I'm using the ABNT citation style developed by Juliana because the other two ABNT available don't reflect the current rules applicable to this style. The problem with Juliana's version is that, when...

View Article

Word plugin fails to communicate with the web

When I press the insert citation option in word I get the following error: A dialog box labeled word plugin problem pops up. On the dialog box it says: Unable to start Mendeley desktop automatically:...

View Article

Error after updationg mendeley desktop: javascript (554)

Hi, Today when I was prompting mendeley I was asked to update it. I have done it and then I got an error message for every entry I have in my collection. The message is: Error: JavaScript error found:...

View Article


Não consigo instalar o Mendeley

Não consigo instalar o Mendeley. Chego até a página de login.Aparece uma mensagem com erro. Como proceder?

View Article

How to retrieve notes ...

Hi, Is it possible to retrieve Mendeley document notes? I had noted a watched document in Mendeley desktop prior to checking and confirming its details that were wrongly and automatically updated from...

View Article


proxy login problem

Dear Developers I have installed mendeley desktop on my windows 7 pc. The moment I open mendeley it asks for email id and password. I have read some mailing archives to using ctrl+ shift +p and change...

View Article

Mendeley ask a password on a non protected document

Hi, Mendeley ask me a password on a non protected document but : I can open it without password using Evince (I'm on Linux) It was possible to open it (in Mendeley) before the 1.9.0 /1.9.1 updates...

View Article


Some authors' initials are not read/written in my citations in word

In some of the citations only thew first initial of the authors is written whereas in other citations both initials are correctly indicated. I have checked that both initials are put in the (I think)...

View Article

Refresh error

Dear Mendeley team, I have the following error when I try to refresh a MsWord file. It can be noted that after the 1.9 update contained a macWordPiugin.py that was not working. I replaced it (following...

View Article

Recent Update

I just installed your latest update and now every time I click on a PDF my computer is asking where I want to save the file, it will not let me open any PDF's without saving them first. Any...

View Article
Browsing all 3359 articles
Browse latest View live


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>