Error message during syncing. Please let me know how can I fix this:
EID: merr-522e938015706
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EID: merr-522e938015706
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EID: merr-522e98527562e
EID: merr-522e98527562e
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An unknown error has occurred, Mendeley has been notified. (EID: merr-522e9c7035340)
What does this error means? Whenever I sync the Mendeley desktop, I get the error message. Will anyone please tell me what has gone wrong?
Thanks
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repeated error
When I start the Mandeley desk top, an error message appears repeatedly,
and it stops retrieving.
EID: merr-522ea43d8f4f5
Could you please help with this error?
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Annotation Sync Error
Hi there! I accidentally made annotations to a document in my library on two different machines before trying to sync on both, creating a conflict. Resolving it on one machine worked as expected, but now I've tried to sync on the other and I've received an error when the sync process reaches downloading annotations:
'An unknown error has occurred, Mendeley has been notified. (EID: merr-522eb508a6847)'
I've tried removing the document in question from both my local library and the web library, but the error still pops up. I've also tried restoring from a backup, but that process throws the same error when it tries to delete data from the server and aborts: 'Deleting your server data failed. Try again later.'
Is there any way to reset the sync process without losing my annotations? Cheers!
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522eb8866e043
When synchronizing, this error message appears.
How to solve this?
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error message
An error occurs continuously
EID: merr-522ebda6832b7
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EID: merr-522ec44a28e73
When I launch Mendeley Desktop, it pops up a window saying "An unknown error has occurred, Mendeley has been notified. (EID: merr-522ec44a28e73)"
What does this mean?...
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An unknown error has occurred, Mendeley has been notified. (EID: merr-522ec82e686b5)
I logged on today and got this:
An unknown error has occurred, Mendeley has been notified. (EID: merr-522ec82e686b5)
What does this mean? Can you fix it. I just had to reset and import all my pdfs after the last problem .. my faith in Mendeley as being reliable is decreasing...
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Sync error
Hi all
Same error in Sync proccess on desktop version.
Spec:
HTTP Status: 500
Network Error Message: 'Error downloading https://www.mendeley.com:443/api/annotations/get.xml?methodTag=getIds&av=1.0&id=MendeleyDesktop&cv=1.9.2&l=es-ES&ins=a0200201-9309-46c8-90ca-c5690cb0328c&osv=Win-30 - server replied: Server Error'
How can I fix it? How can I identify the entry corrupting the Sync proccess?
Thank U 4 All!
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Error
Hi there,
Everytime I startup the desktop app on Windows a little dialog appears noting that it's "repairing local database". Then there's an error:
An unknown error has occurred, Mendeley has been notified. (EID: merr-522ecbd2bfba9)
Any ideas?
Thanks,
Andy
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Multiple computers, one user: sync problems
Hello,
I use Mendeley on 2 computers: at home and at work. Why won't they synchronize? The annotations aren't the same, I keep loosing all the typing work I do to fill in the blanks and correcting the references when I go to the other computer, the group I created on one computer doesn't show on the other one. The two have the same OS installed, it's a windows system.
Can somebody help me?
Thanks!
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Mendeley has disappeared from Open Office
Hello using mendeley 1.9.2 and open office 4.0.0 until recently using ll fine, now the toolbar is no longer visiber, no option to intall mendeley toolbar to open office and no extension in open office available
please help, mendeley used for all citations for my serious amount of work this year!
thx
m
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Cannot use the plug-in due to "invalid procedure call or argument (5) in mendeley plug-in" pop up.
I try to run the mendeley plug-in, the following pop-up appears
invalid procedure call or argument (5) in mendeley plug-in
and I cannot use the plug-in.
I tried to uninstall word plugin then again I installed it, still same pop up appears. I updated Mendely also. I restarted the PC as well. But still facing the same problem. Please help me out.
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Watched Folders Tab Causes Crash
I note this as a recurring issue on your forum.
I have set up a locally mounted drive that maps to a cloud bucket. I want to check operation of this but every time I click the Watched Folder tab, the Desktop program crashes.
I see that you suggest waiting a long time for the indexing to complete. But this seems a big weakness. Many folk will now want to hold documents in the cloud.
Have you any fixes? If we can't fix, we'll have to find another program and that would be a shame.
Thanks in advance.
John Berry
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Can't change citation style
Hi,
I have been using Mendeley for quite a while now and never had a problem, but I now can't change the citation style in existing documents. Is there anything I can do about that?
M.
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Insert citation does not work in Word 2010
I'm using Word 2010 on a PC. I installed the plugin and I can see it, but when I click the Insert Citation, nothing happens. I don't get any popup or anything, therefore I don't even have the option "Go to Mendeley" to do any citations. What can I do? (already tried re-installing)
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Recovering folders
I have been using Mendeley desktop and I have been saving my references separated in folders in my library. I have changed my password and those folders disappeared... How can I retrieve these? Did I permanently lost my folders?
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Citation
I am using Mendley desktop 1.9.2 to organize my references. The authors in the text (citations) instead of last name and year, it shows first, last name and year. I have choose the APA 6th edition, because is required to my work. How can i solve this issue? I wouldnt like to rearrange all the citations manually.
Best regards
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Word (Office 2011 for Mac) Plug-in Error
After updating both Office and Mendeley (latest versions installed, Office in Spanish) due to previous failure, and installing/uninstalling the Word pug-in, whenever I open Word a window appears showing this message "Error de compilación en el módulo oculto: Mendeley", the same window appears when I try to use Mendeley from the upper bar, and nothing happens when I try to use any of the features on the Mendeley toolbar for Word.
It is really frustrating, is there anything I can do?? The Mac is running an Intel Chip and all the other features work properly.
Thanks in advance!
Miguel
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