Installing on Windows, security certificate fails
Hello, I'm attempting to download Mendeley for Windows on my computer at university and it throws up the following error message when I do so: "Installer integrity check has failed. Common causes...
View ArticleFile organizer not working
Dear Mendeley support, Since a couple of months Mendeley is not organizing my files when I install it fresh in a new computer. It saves all the pdfs in the Mendeley downloads folder:...
View ArticleWord plugin does not automatically load...
Hello, I started using Mendeley after my institution switched from RefWorks in October. At that time I had a problem with the word plugin. After two updates I am still having the same problem: the word...
View ArticleMendeley web can not connect to Mendeley Desktop
I tried to open a reference from my library on Menedeley desktop and the following error appeared "Mendeley Desktop could not understand the response from Mendeley Web. Please contact us at...
View ArticleMicrosoft Word plug-in errors on Mac
Hi there, I am using Mendeley Desktop 1.10.3 on Mac OS X 10.9.1 with Microsoft Word 14.3.9 (Office for Mac 2011). When I go to install the MS Word plug-in from Mendeley Desktop, I get the following...
View ArticleMendely new version does't open!
Hi, I did the update to the new version of Mendeley desktop but when I try to open it crash. I also disinstalled it and downloaded again but it's not working! I had all my papers with my annotations on...
View ArticleAdding bibliography layout in CSL Editor.
Hi, First of all, sorry for my English, I'm Spanish. I've found that the ISO-690 (note, without bibliography, Czech) is the style that my university requires, but I need also to add bibliography at the...
View ArticleSpanish Legal citation style.
Hi, I'm using the Spanish Legal style and the problem is this: I insert the first citation and everything is ok but when I insert the second citation, the first one comes into small caps, and when I...
View ArticleI need help with the mendeley plugin.
I have a Mac Book pro with the latest operating system and I need help getting the mendeley plugin to work. Every time I try to reinstall it and the open word this message pops up Method 'ListIndex' of...
View Articlefootnotes, name order
Hi, I use Scrivener for writing my dissertation and I have recently started using Mendeley to manage all my sources. Scrivener does not support citation software, so I have been copying and pasting...
View ArticleProblem formatting citation #0; undefined is not an object 605
I have been receiving an error message: Problem formatting citation #0 JavaScript error found: CSL error: Exception: TypeError: 'undefined' is not an object, 605,...
View ArticleUndoing Automatic Sync
Hi there, Before I knew exactly what it entailed, I selected to have my articles automatically uploaded to my online Mendeley library. I would like to undo this, as not all of my articles are important...
View Articlebookmark
For PDF fles having hundereds of pages (books, thesis etc.) is there any faciltiy in mendeley to open that particular pdf from the page we were reading or to bookmark a page, so that the time consumed...
View ArticleSocket operation timed out
Hello, I am unable to connect to Mendeley Desktop after Download - it keeps saying "Socket operation timed out". I am using Windows 8 on my private PC so there might be no Proxy issues. Furthermore I...
View ArticleStyle
Hey, I'm looking for style which looks like this one: 1. Andersson D.I., Hughes D.: Antibiotic resistance and its cost: is it possible to reverse resistance? Nat. Rev. Microbiol. (2010); 8, :260–71...
View Articleconnecting to the internet
I run the software but when I want to open it woudent work and massage me "there was a problem connecting to mendeley". But I connect to the internet and I dont know whats the problem with it. please...
View Articlesign in and connection settings
Hi, I have checked my connection settings and I still cannot sign into Mendeley Desktop
View ArticleI can't edit my citations
Hi. I've recently resumed working on a document that I haven't worked on for almost a year. In the meantime, I have updated Mendeley Desktop a few times but not actually used it so I haven't noticed...
View ArticleMs word plugin word 2010, windows 8
I am having some trouble with the installation of Ms Word plugin on word 2010. I’ve followed the steps suggested in the website and it says that the installation has been succesful. However, when I...
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