lost annotations and highlights
Can you help me please? I've lost all annotations and highlights from my articles. Everything worked perfectly last Friday and today, when I opened Mendeley Desktop, I was shocked. All my work...
View ArticleLost highlightings
I have used Mendeley for a couple of weeks, and re-opening today I discovers all the highlightings on my documents are gone! is there a possible way to restore them? I haven't moved the documents in my...
View ArticleErrors retrieving and searching
I've a problem with mendeley desktop, it is not able to retrieve the annotations (0% fetched), and it is not searching the literature saying 'There was an error during the search, please try again'. It...
View Articleerror report
Hello Whenever I try to sync with the web on Mendeley Desktop I receive an error message reading: An unknown error has occurred, Mendeley has been notified. (EID: merr-52dcf1a54c042). I would like to...
View Articleerror EID: merr-52dcf27ba2fb4
Hello there, I'm getting the following error when I open Mendeley Desktop. What problem could it be? Thanks!
View ArticleAn unknown error has occurred, Mendeley has been notified. (EID:...
An unknown error has occurred, Mendeley has been notified. (EID: merr-52dcf73219b37)
View ArticleAn unknown error has occurred, Mendeley has been notified. (EID:...
I started up mendeley and tried importing a paper by pressing the save to mendeley button in my browser. the syncing is stuck on 76% now, please help.
View ArticleAn unknown error has occurred EID: merr-52dcfa591bcdc
Hello, I received an error 'EID: merr-52dcfa591bcdc' and currently could not load any of my notes in the documents. Can you please resolve this error. Thank you very much.
View Articleunknown error
An unknown error has occurred: EID: merr-52dcfc66e292c Anything I should do? Thanks.
View ArticleEID: merr-52dd000220ae0
I get this reported error when I try to synchronize: (EID: merr-52dd000220ae0)
View ArticleAnnoutations deleted
Dear Mendeley Support, After two weeks of using Mendeley all our annoutations have been deleted. It is now impossible to sync our library (Error Message: Unknown (at 76% sync)). Also in our local...
View ArticleError while syncing
Hello, i get the following error when i'm syncing mendeley. An unknown error has occurred, Mendeley has been notified. (EID: merr-52dd014d47555)
View ArticleThe system shows this error when it tries to synchronize: EID:...
The system shows this error when it tries to synchronize: EID: merr-52dd04fd9fcdb.
View ArticleError
An unknown error has occurred, Mendeley has been notified. (EID: merr-52dd0701435d6)
View ArticleUnkown Error when syncing.
Hi Mendeley Team, The syncing process interupts at 76% Retrieving Annotations (0% fetched) showing: An unknown error has occurred, Mendeley has been notified. (EID: merr-52dd0a57c76e1) Closing the...
View ArticleError (EID: merr-52dd08eb6e3c6) when synchronizing
I keep getting this error message (EID: merr-52dd08eb6e3c6) when trying to synchronise both on my desktop and laptop. How do I resolve it?
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