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PDF import donesn't work on Win2012

Mendeley can not work correctly on my Windows-2012-64bit. I testified on another computer with the same operation system. When I tend to import PDFs, Mendeley 'import' them instantly, without any check...

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bug in syncing?

I have several local PDFs and HTML files which I have entered into Mendeley Desktop, some new today and some months old but which I moved and manually relinked today by clicking on the Add File button...

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How does synchonization work?

Would you please detail the behavior of the synchronization function? For example, now the synchronization option on my desktop is "Synchronize attached files" NOT checked. If my mendeley desktop has...

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contacts disappeared after installing new version of mendeley

Dear mendeley team, after installing the new version of mendeley I can't see my contacts anymore. Before, they've been on the left bottom side (switch from author to people). Did you change something?...

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web importer

I have been using the web importer tonight after a long hiatus and it will only find one article per page and it cannot add any data for it. Only once on PubMed did it give me the whole list of...

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cant merge citations

I have updated my mendeley desktop last week, and found that I can't merge my citations. I have selected a few citations I created in MS word 2011 (mac version) with Mendeley 1.9.0, and selected "merge...

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importing pdf leads to errors in refs (ACTION REQUIRED)

Hi, There are several critical bugs with the new version. i have issues with some pdf that i imported and the refs are inaccurate +++. Some of them are missing the first line of authors (eg a NEJM...

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Change default document type

Is there a way to change the default import type? All of my files are journal articles, and most import as 'generic".

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Citations get coded in all my documents

Hi, I've being used cite-o-matic plug in for a while now. Suddenly I get all of my citations coded in the middle of the text. I tested in other computers and this seems to happen only in my word...

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Making a folder from a bibliography

I would like to create a folder in Mendeley that is a compilation of all of the references that I have inserted in a specific bibliography (made in Word). Is there a fast way to do this instead of...

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Error connecting to the internet when syncing (Windows 8.1 but applies to...

Solved after related questions popped up, thought I should post it anyway for reference. I am currently using Windows 8.1 preview and every piece of software I am using is working fine and the internet...

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I cannot login my Mendeley desktop

I just installed Mendeley desktop. When I try to login, an error message appears. It reads:Unable to send HTTP request to \oauth\token\

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Restoring Mendeley database on new Mac without Web Sync

I had my Mendeley database on a 2007 computer that died, but luckily, I had backed up the entire drive (note: I did not specifically create a Mendeley database backup, just an overall HD backup). I did...

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Superscripts and subscripts

In the release notes it is stated: "Added support for inserting citations as superscript, or subscript, where appropriate with the Word and OpenOffice plugin." I have not seen a description anywhere on...

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Mendeley won't insert citation in Word - sometimes, not always

Hi there! For the most part, my Word plugin works perfectly. However, sometimes (and I can't figure out what makes the difference) Mendeley just won't insert a citation. I do get the popup where I...

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Can not use "get this paper" when receiving an Mendeley Email

Dear Support, I have the following problem: When I receive an Email from a Mendeley partner it says: Get this paper Clicking on it will open a new box with an abstract of the paper and the box: Open in...

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Mendeley desktop removes the attached PDFs when i use synchronize button

Hi, Firstly, i am sorry if the question is asked before. I couldn't find a topic such i am writing now. When i try to sync my folders to my web account, mendeley desktop removes some attached PDFs....

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Bibliography has disappeared in Word

I have been using the Mendeley Word Plugin for a while, and been very happy about it. However, suddenly the bibliography I had inserted in a Word document has disappeared, an in stead it says (ADDIN...

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highlighting when several files are attached to one entry

Hi, I have several files (main text + supplementary) attached to one entry. When I highlight any of these, all these files are simultaneously highlighted. Is there a way to fix this bug?

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Bug Report: Unlinking files on sync

I'm using Mendeley Desktop 1.9.1 on Mac OS 10.8.4. I wasn't aware of this happening in 1.8.x, and I would have done the exact same sequence of commands then. The 1.9.1 changelog also says "Fixed an...

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