I have just installed Medelay at my computer, and had problems by installing the Word plug-in function because of the SignOn system. That is fix'ed now, but when I click the insert citation button word freezes. I have tried all of the steps in this message from an earlier tread:
Rikke Brochmann
FEB 17, 2014 05:42PM GMT
Hi Josh
I have tried 20 times now to:
1) uninstall and reinstall Mendeley
2) Uninstall and reinstall mendeley word plugin
3) Ensuring that word is the latest version
I'm running windows 7 on a 32 bit lenovo machine, using office 2010 and the newest version og mendeley.
I have also tryed
1) Open Mendeley Desktop
2) Press Ctrl + Shift + D (or Command + Shift + D on Macs) and click ‘Open Data Directory’
3) Close Mendeley
4) From the folder in 2) locate the folder named ‘Cache’ and rename it to ‘Cache-old’.
5) Start Mendeley"
But it does't work... I'm running Windows 7, 32-bit, and have Mendeley 1.11.
Do you have a solution to this?
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