I replaced a citation in the main body of text, which was then added to the reference list. However the citation which was replaced still persists in the reference list. There are no related references in the main body of text, I've tried undoing the replacement, refreshing lists, deleting areas adjacent to the reference in the main text. Nothing gets rid of it.
Ive looked for help online and discovered several posts related to this issue, however no real solution exists other than to email off our work to the support team, which in some cases is just not feasible.
Any help would be appreciated.
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