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Error 429 on Office 2013 and 2010.

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Hi, I am using Mendeley without any problem for a long time. Today I have tried to use the Mendeley but I received the ActiveX eror 429 on my office 2010. Then, I was looking to the internet and I tried EVERYTHING posted in the support session. Reinstall using administrator, disabling UAC, manually install the plugin, older versions of the mendeley software... NONE of those have solved my issue. Then, I have uptaded to the Office 2013 and I did everything again without any success. I don't like to ask for help but I took my entire day trying to solve it and none progress. Would you help me? Thanks in advance, Best regards, Filipe

Mendeley doesn't extract pdf data

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When I drag&drop some pdfs into mendeley desktop, mendeley doesn't extract the informations (Articlename, Journalname, Authors, Abstract, and other all contents) from the pdf. It's independent on what kind of pdf I drag&drop. I noticed this probrem on around March, 2013 or before. I tried on another PC, but the probrem wasn't solved. On Mendeley Desktop, "Help-Reset Mendeley Desktop" command was also tried, but the situation wasn't changed. System informations: Mendeley Desktop Version 1.8.4(latest) Windows 7 professional 64bit(laptop PC with MS office 2007) Windows 8 enterprise 64bit(desktop PC with MS office 2010) I'm using: MS word plugin Bibtex output Thank you very much in advance.

Remove / Export without Field LibreOffice

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Two problems I encounter with using: MendeleyDesktop 1.8.5 LibreOffice 3.5.7.2 Ubuntu 12.04 1) If I manually change a citation, any formatting I do manually (e.g. Author's name in italics) will be lost as soon as the citations are updated – which apparently happens every time a new citation is added. This wouldn't be too much of a problem if I could export/save my file without the mendeley fields, i.e. with the ciation as "normal" text. (Something I will probably have to do anyway in the end) 2) After searching the web, I now know that there is supposed to be an option in the mendeley toolbar called something to the tune of "export without fields" However, I cannot find such an option. The only options are "Insert Citation", "Undo Edit", "Merge Citations", "Insert Bibliography", "Refresh", "Choose Citation Style" and "Export MS Word Compatible". Thanks for any help.

Problem inserting citation and bibliography

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I'm writing my PhD Thesis, and using Mendeley as bibliography manager. I really love it! It was working great, but since yesterday (I didn't upgrade my system) in my PhD Thesis document when I insert a citation it keeps showing {formating citation} and nothing happens! I tried by reinstalling Mendeley and Libreoffice plugin, but it still not working! What can I do? Thanks! PS: I'm working on a Linux (Mint15) box, with LO Version 4.0.2.2 (Build ID: 400m0(Build:2)), and Mendeley 1.8.4

BibTeX export leaves in the U+2014 : EM DASH unicode character which breaks everything downstream!

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Just spent about an hour debugging a document in LyX with a BibTeX file exported from Mendeley. When exporting articles to BibTeX Mendeley should translate U+2014:EM DASH '—' characters to be ASCII dashes '-' if the escape latex characters option is set. This caused what looked like 4 errors in my LyX document, but was just a single character that looks fine in Mendeley. For the sanity of others can this feature be added into Mendeley Desktop soon?

Showing citation text on the reference index inside the paper

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Hi, It would be great if I could see the citation text whenever I click on the corresponding citation number inside the paper so that I know which paper this number is referring to, without going to the last page of the paper, and without losing focus. Is this possible somehow on Mendeley Desktop? Best, -Ceren

Unable to update

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Hi, Each time I load up Mendeley Desktop I am greeted with the message... "Mendeley was not able to upgrade your database format to the current version. A temporary empty database has been created instead. Any changes made will not be saved. Your existing data has been left intact." Once it has loaded the desktop a banner announces something similar... "There was a problem opening your database. A temporary database was created instead. Please note that CHANGES WILL NOT BE SAVED. Please check that you are running the latest version of Mendeley Desktop." I am have reinstalled the software and this does not make any difference. Obviously this is a problem as my notes and annotations are not being saved. Also, It does not appear to be syncing with my online account (my dashboard shows no activity, no groups or papers) meaning that any work I do in the group that I have set up is not being updated. How can I solve this please?? Thanks Stuart

Preserving the sort order of documents

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After searching my documents using Mendeley Desktop (and exiting the search), my documents are no longer in the same sort order that they were in before the search. For example, if the library is sorted by authors' name and I perform a search, the library will no longer be sorted. This involves an extra step each time, having to re-sort my library. This seems like something that can easily be fixed.

Problems with deleted files

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Dear all, I have been constantly been facing problems regarding my Mendeley desktop. Whenever I delete a file on my desktop, right after I sync it to my cloud account, all the deleted files come back again. How can I solve this problem permanently? It is getting very boring to have to check my library, which was already ok, for the deleted files which keep coming back... Any help is very appreciated. All the best, Daniel

Importing from a text file or from Cochrane library - web importer does not work?

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Is there a way to export references from the Cochrane library to Mendeley? The only format they have is a .txt file and the mendeley web importer only recognises the webpage and tries to save that, not the individual references.

Mendeley 1.8.4 with Libre Office 4.0.4.2 Windows 7 Home Premium

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I cannot get these two programs to work together! Once I have selected the citation from my library, Libre Office Writer stops responding. No matter how long I leave it, it never comes back to life. It offers me the chance to 'restore' Libre Office Writer; if I select that, I get a very long and complex error message, which I would happily copy and paste to this question, if I could! I really would like to use Mendeley for a dissertation, but I cannot spend much more time trying to find a way of using it.

Sync Warning: I am confused!

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Hi there, Whenever I open my Mendeley Desktop, it shows the warning: "1568 out of 1656 documents have been deleted on Mendeley Web. Continue anyway? YES/NO" What is this? I did try both Yes and No, bur Im not sure what would happen in either case. Btw, this warning shows up after I changed my computer and installed a fresh Medeley Desktop. I did update the folders and other stuff on my Mendeley Desktop, and because I didnt want the web sync mess up my local data base, I deleted all my documents on the Mendeley web.

Document Type

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Would it be possible to include "Conference Poster" and "Slide Presentation" as a document types? Frequently conferences make .pdf versions of the posters and slide presentations available to attendees and the "Conference Proceeding" is really not designed to capture the more specific data of a poster or presentation. However it would be helpful to have a field where the Conference could be referenced in the record. Thank you, Rita Riess

mendeley crashes on startup

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I was using Mendeley 1.8.4 (and tried 1.8.5) on Ubuntu 13.04... however, since yesterday it is not possible to start Mendeley... it crashes on startup. What could be possible cause of the problem? Ubudntu update some other softwares these days...

Does Update Require Reinstallation?

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Using Mendeley Desktop 1.6 on Linux Mint. Whenever I start mendeley, it gives me a notification saying an update is available but doesn't give any link to download the update. I take it I have to download it from the website. But does that mean I have to completely uninstall my previous version (which will result in deletion of the library), then install the new version, add the files again, customise all the settings and preferences right from scratch? In other words, is it possible to make the transition as smooth as possible, like just a single click update?

BAckup and File Association

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I bought new computer and want to move my mendeley data to it. All my pdfs are stored in the same file paths. However, after installing mendeley and restoring the backup, all files associations are gone. Is there a way to keep them? I can't synchronize my files with the online library - my library is to big.

Changing the language of the citations (Mac)

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Hey there, i need to change the language of my citations to German, so that the reference list says "Hrsg." instead of "Eds." and so on. Is that possible? I found an answer here (http://support.mendeley.com/customer/portal/questions/1254843-hi-how-can-i-change-mendeley-language-into-portuguese-or-at-least-the-one-of-the-citations-) but I couldn't figure out how to do it on my mac. Would be great to hear if it's possible and how it's done! Thanks, Anne

Cannot update to the latest version

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Hi, I have problems updating to the latest version. It gives me an error message when I try to do it from Mendeley Desktop, I tried to download it from your website but it never downloads fully - I've tried 3 times and every time it stops at 20.8MB out of 21.9MB and doesn't download further. Any adivse? Thanks!

Is there any way to get Meneley to output a reference with its tags and notes?

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I wish to create a document containing references, tags and notes. I have used Mendeley to arrange my materials for a literature review and it would be helpful if I could print them all out. All I want is each document's reference, its tags and the notes I created for it, in a word document or similar. If I have to copy and paste them into Word manually one at a time it will take hours. I have 71 papers in my lit review. I can't see any other way of doing this in Mendeley.

Delete Contacts

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Hi, I wish to delete the contacts in my Mendeley Desktop, and have tried to delete them from https://www.mendeley.com/search/. Unfortunately, there are no listed contacts found in the latter. Please advise what is going on. Thanks, Michelle
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