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Channel: support.mendeley.com :: Mendeley Desktop
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proxy authentication

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when i try login to mendeley desktop it wont let me due to proxy authentications

printable manual?

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Hi, is there anyway to download and print the entire manual, or alternatively, to read it as a proper e-book? I´m a fast reader and find it very frustrating to be slowly clicking my way through single webpages with minimal information per page. Moreover, a pdf would be the easiest way for searching quickly by using ctrl + f and for seeing a detailed list of contents, in order to better understand the structure of the software. Thanks in advance. Best Regards, mircl PS Apart from that, mendeley is really great :) Thank you!

Why does mendeleydesktop insist on creating a ~/Documents directory?

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Running mendelydesktop on linux I find it insists on creating a ~/Documents directory at every startup, despite the fact I have instructed it to use ~/doc/ref as its collection directory. Is this a bug? A "feature"?

Download Files

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In order to save a local copy of the files my colleague uploaded, how do I go about downloading large groups of files to be saved to my drive?

ditations

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I am having a hard time putting my references into Mendeley. Most of my articles are printed out and when I go to the site I don't know how to save it into a PDF?

Mendeley crashes when I click to enable watched folders

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Mendeley was working fine with watched folders enabled. I closed it because I was done, and the next time I opened the program, it crashed when trying to import files with watched folders enabled, thus leading subsequent recovery of Mendeley to have watched folders disabled. Now, each time I try to enable watched folders, it just crashes. It seemed to have no problem with the amount of folders it was watching because that amount did not change between the time Mendeley was functioning properly and when it started crashing. I am using Mendeley Desktop 1.10.1 on Mac OSX 10.9.1. Any help would be appreciated.

Mendeley has mixed up details of one of my papers

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http://www.mendeley.com/research/effect-food-shortage-reproductive-output-common-eiders-somateria-mollissima-breeding-greind-wadden-s/ in an entry with quite a few mistakes. Who has made this entry? See http://www.mendeley.com/profiles/klaas-van-dijk/publications/journal/#1 for the proper name and proper amount of authors. "Greind" = Griend. "by R Oosterhuis, R Oosterhuis, K van Dijk, K van Dijk" = wrong (both authors are named two times. Please repair and please make sure such things will not happen in the future. Thanks for repairing this bug.

Duplicated PDF download from online storage.

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Because I rename the folder that contains all documents, mendeley can not find the files. So it start downloading PDF from online, then problem shows up. Even for each entry only one document is linked, there are duplicates downloaded. Among those duplicates the only difference I see is modified time. I assume it means at least Mendeley keep all of them online that I don't want. A maybe related problem is sometimes when mendeley sync it import some documents again and they are all duplicates. First I thought I store duplicates locally, but now they all fit the online duplicates. I read the suggested answers find how to avoid it happens again,but still don't know how to delete the online duplicates. Weishuang

tags not syncing from ipad app to desktop

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Not all of the my tags tagged on the ipad app transfer onto the desktop version? I've synced both about 10 times now!

Windows 2013 insertion issues

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I am using windows 8.1 and Word 2013. The plugin is in place and works however, it gives cause for concern. It takes a long time to insert (over a minute) or manually edit. It also, creates a strobe effect especially in outline - flashing menu items during the insertion process. In page view only the cursor flickers.

Nikolay

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Hello, I have a question about editing the Citation Style. I use the Style Russian GOST 7.0.5-2008 (numeric), but some of its characteristics are not good for me. For instance, I need no the full point at the end of article titles. And - I wish the Volume and Number information were separated by point, not by comma. I tried to edit the style in CSL editor as it was described somewhere, but failed. I need more detailed instructions.

Error Message

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When I try to insert a citation in Word, I get an error message. This occurs with every document/citation I try to make. Here is the message I get: Mendeley Word Mac plugin encountered an error: ExceptionName: CommandError ExceptionError: Command failed: OSERROR: -1708 MESSAGE: Application could not handle this command. COMMAND: app(u'/Applications/Microsoft Office 2008/Microsoft Word.app').selection.text_object.in_range(text_range=app.active_document.text_object) Arguments: no args Traceback: File '/Applications/Mendeley Desktop.app/Contents/MacOS/../Resources/macWordPlugin.py', line 1389, in module main() File '/Applications/Mendeley Desktop.app/Contents/MacOS/../Resources/macWordPlugin.py', line 1337, in main if LinkDocumentAccount() and InsertCitation(): File '/Applications/Mendeley Desktop.app/Contents/MacOS/../Resources/macWordPlugin.py', line 459, in InsertCitation (storyPlace,selection,position) = cursorPosition() File '/Applications/Mendeley Desktop.app/Contents/MacOS/../Resources/macWordPlugin.py', line 384, in cursorPosition if word.selection.text_object.in_range(text_range = app.active_document.text_object): File '/Applications/Mendeley Desktop.app/Contents/Resources/appscript/appscript/reference.py', line 499, in __call__ I have this problem since I transferred all my files to my new laptop. I already tried to uninstall MS Word Plugin, but nothing changed. Please help me Thanks Anna

using mendeley for refrences

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I dont now how to use mendeley to restor my refrences fro google or web sites?? Easy way?? And how to print all refrences at the end of research ??

I want to move all references in recently added to a folder

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I want to move all references in "recently added" to a folder but Mendeley hags up. Any ideas?

Friend's annotations

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After uploading a file and sharing it with friends, I can't access to their annotations on my file. When I open it in the desktop, it's just my file. Am I obliged to erase my own files to have the option that saves the paper and then opens it in Mendeley? Thanks for your help

Problem formatting citation

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Hi, I can't now add any citations to my word document. I have uninstalled and reinstalled the plugin and mendeley desktop but to no avail. I get the following error message Problem formatting citation # Problem formatting citation: {Formatting Citation}n} You can fix this citation by removing and re-inserting it. However, that doesn't fix they problem. I have seen a few posts on here with users experiencing the same problems but each time the thread ends with the mendeley agent asking for them to email the world document so I don't know how to fix it. Thanks,

Removing (Pre-)Highlights in PDF documents

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I would like to know how I can remove highlights in a PDF-file in Mendeley that were saved in the PDF before importing it into Mendeley? It appears different and can not be right-clicked on.

Group document download

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I created a private group and invited two members. One of the members added documents, but I can't seem to open them. my username is emily.makrez@bastyr.edu this is the group name: Folic Acid Debate - Con thank you

All PDFs export as "untitled"

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Hello, As above—this is a new problem. Whenever I go to file-export PDF with annotations the PDF does not retain the correct title (all my files are organized by Mendeley, and renamed to Author_Title_Year, and the name in finder reflects such) and instead wants to export the PDF as "untitled.pdf." This is immensely frustrating as I have to correctly label each PDF if I wish to export. Help. Not sure why Mendeley is doing this all of a sudden.

Mendeley crash when I try to drag multi docs from one folder to another

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I use the latest stable version (1.10.1). When I drag one or two files from one folder to another, it works fine. But if I select a lot of documents (i.e. hundreds) and try to drag them from one folder to another, system will lose response.
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