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error message

Hi, I'm constantly receiving an error message when I try to synchronise my Mendeley desktop. Please help. Many thanks!

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error occured when contacting mendeley

how to solve this error: An error occured when contacting Mendeley: Contact Support. Error message: Error downloading https://mix.mendeley.com:443/oauth/token/server replied: Gateway Timeout

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EID: merr-5305c0cc06394

Another error with web sync. An unknown error has occurred, Mendeley has been notified. (EID: merr-5305c13f33373)

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install insert Citation in my Word Document

Can anyone help my why my Word Document does not show the Insert Citation of Mendeley yesterday sine yesterday it was there today was not?

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New citation key is not copied with LaTeX / bibtex citation copy shortcut

I import an article, edit the description and at last change the citation key (e.g. from "Fruchterman1991" to "Fruchterman1991graph"). Now I press Ctrl+K and paste it somewhere and...

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My word plugin disappeared

My word plugin disappeared, so I can't insert any more citations and mainly I can't insert a bibliography of all the citations I made before in word documents, which is pretty annoying. If I re-install...

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dúvida

Boa Tarde, No meu computador não está ativa a tecla save to mendeley como faço para ter esse link? Grata e no aguardo, Rita

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Citation using brackets instead of parentheses in block quotation

The kind of formatting that I use is the American Anthropological Association that usually is (author date: page). But at the end of block quotes, they suggest we use brackets at the end of the quote...

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in-text citations inconsistent

HI there I am having trouble getting the MS word plug in to respond correctly. When I in-text cite a journal article, it puts it in the wrong format e.g. Anna. Neubeck, Duc, Bastviken, Crill, &...

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How to place last names last?

I have been trying to create a bibliographic format which looks like that: J. L. Campbell, and O. K. Pedersen, Comparative Political Studies 3, 307 (2007). However, ALL of the Mendeley's styles have...

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Export pdf with annotations

I am trying to export a pdf file with annotations. So I open de pdf viewer and then I click File - export, but I does not let me export with annotations, only a BibTeX file. Does the option 'export...

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Replace "and colleagues" by "et al"

I am using the Journal of Industrial Ecology citation style. Although "et al" is mandatory in the author guidelines of the journal, the citation style uses "and colleagues". I would like to substitute...

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Using old PDFNet version - Recommend 5.2.0 or later

On linux platform, black squares are instead of pictures. From the shell, there is such a note: Using old PDFNet version - Recommend 5.2.0 or later How can we use PDFNet version 5.2.0 or later?

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problems with office 365

after our office upgraded to the new microsoft office 365 proplus, the mendeley add-in with microsoft word does not function correctly anymore. There are mainly two problems: 1. Before, when you mouse...

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drag and drop pdf documents

When i drag and drop the files from one folder to another the file does not move it looks like it should drop but it doesnt thanks

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Where do PDFs get stored?

My big question is where do PDFs get stored? It seems like there is a program folder ///Mendeley Desktop/Downloaded where all the PDFs get re-downloaded when I add to my documents from a shared local...

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Importing groups from Endnote

Can I import My Groups and Smart Groups from Endnote or do I have to recreate these from scratch in Mendeley? Thanks.

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Special Characters in Bibtex Export

This bug exists at least 10 times in your database (for example here:...

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Tags and highlight

Boa tarde, gostaria de saber se há alguma ferramenta para realizar backup dos comentários e notas feitos no programa em cada artigo, para o site do Mendeley, pois os artigos são sincronizados entre o...

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Problem with MS Word plug-in

Hello. I installed the MS Word Plug-in on Word 2007 (Vista). Installation was apparently fine, but the plug-in doesn't work, as an error message appears whenever I try to add a citation. "The ActiveX...

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