Quantcast
Channel: support.mendeley.com :: Mendeley Desktop
Viewing all articles
Browse latest Browse all 3359

New user Word plugin problem

$
0
0
Hi, I'm a new user and budding EndNote convert... . But, suddenly the Word plug-in doesn't work (was working after I first installed). Here are some details: - System: Windows 7 - Office 2010: V 14.0.7106.5001 (32-bit) - Internet Explorer 9 - Error message says: "Method 'launchMendeley' of object 'iPluginComServer' failed in MendeleyPlugin" Troubleshooting steps attempted: Uninstalled plugin from inside Mendeley desktop (BTW this actually did NOT appear to remove the plugin from Word despite turning Word off and on and rebooting computer. Word was not running during plugin "removal). Reinstalled, restarted, etc. plugin. Still unable to use this. Any suggestions? Thanks!

Viewing all articles
Browse latest Browse all 3359

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>