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Mendeley won't run!

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Mendeley was not working properly in the past few weeks: it was shutting down or mobilizing the processor for hours. i tried to deinstal and reinstall it but the only thing I can have now is a message saying that "Mendeley is feeling very poorly at the moment. you may wish to contact the doctors at support" whatever i choose to click next 'either Recover of Skip) gives the same results: it doesn't start and makes my processor go crazy. My computer is a 64bits Windows with intel Core i5-3320M CPU @ 2.6GHz. Can someone help? thanks in advance.

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