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Mendeley does not load

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I have installed Mendely using several versions (1.3 to 1.9) but it never runs. In 1.3 and 1.6 versions I have been able to see a windows saying "loading main window" but nothing else, it does not continues. I have installed, uninstaled, changed versions, rebooted my computer, used information found in support portal but nothing have helped me. Can you help me?

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