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Importing from the web

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I am quite a new mendeley user (and also have a Mac). I am having problems importing articles from the net into my mendeley desktop using the 'save to mendeley' tab. When I select this it goes through the process of asking me to name the article and then saving it. But when I open mendeley the article details have appeared in my library but there is no pdf attached, despite syncing. This has happened a number of times from a number of sources. Looking at the tutorial video it suggests I should be using an 'import to mendeley' tab, but when I put in the suggested web address the only option I was given was 'save to mendeley', and the notes there suggest that this should save the whole document not just the details.How can I import a pdf document from the web using the 'save to mendeley' tab? Any assistance would be much appreciated. Anna.

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