Dear Mendeley,
I encounter problems for inserting a citation in word. The plug in is installed and I can also see it in the menu of my word document but nothing happens after clicking on " insert citation".
I saw on the website that other people encountered the same problem and that it could be fixed by replacing a .py file with another one. I did that replacement but the problem is still there.
I'm using Mendeley v.1.11 and word 12.3.3 and I think the problem is there since I tried to install a programm using python. I'm not sure there is a link between this installation and mendely, though!
Do you think you could help me?
best regards,
Annick
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