I've been unable to transport citations from the PubMed database search to Mendeley (Online Library/ Desktop). On PubMed, I click "Save to Mendeley" on my bookmarks bar (this is the Web Importer) and a small Mendeley box opens on the right corner of the webpage. A spinning gear icon appears on the box, indicating that the box is in the process of being populated. However, after a time the box disappears completely OR it remains but does NOT populate. As a result, I am unable to use the Web Importer to import anything to Mendeley.
I am using a 4 year old MacBook Air and Safari 7.0.1. However, the same problem seems to appear when I use Firefox.
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