I have been using the free version of Mendeley for awhile with no problems. Our team recently upgraded because we needed more space, and I have now separated our references into a few different groups by subject.
However, now, when I try to insert citations into my Word document, Mendeley is able to find the citation to insert, but then I get an error message that the papers are not available in my library and I will have to add them in order to create the citations. I am selecting the correct group from the drop-down list in the "insert citation" dialog box. I can't understand how it finds the citation there, but then says it's not in my library? If I click OK to this error message, Mendeley copies those references into "my library", which I don't want - I just want one copy of each reference, in its proper group.
Do you know what's going wrong?
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