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"Watch Folder" Not Working

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Hi all, Every time that I try to set up the "Watch Folder" feature Mendeley breaks down - it stops responding and I have to close the program as soon as I open the "Watch folder" pop-up. I tried setting this up through the 'Add file' menu and 'Tools - Options - Watch folder' and neither works. I've uninstalled and re installed the program but it is still happening. Thanks in advance. Marta

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