Hi,
I have created a new word document where I pasted some text that included Mendeley references. When I used the refresh button in the Mendeley cite-o-matic part of the ribbon the bibliography was inserted, however, the names of the authros failed to sort alphabetically using the Springer format. I tried changing to other formats (e.g. ieee) but the problem remains. What can I do?
The problem started after I upgraded to the latest version but I do not know if the latest version is to blame or the fact that I pasted parts of the text...
Thank you
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