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Mendeley doesn't work

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I get the following error when I start Word: Mendeley Word Plugin Problem Method 'ListIndex' of object 'CommandBarComboBox' failed (-2147483640) in MendeleyPlugin. For more help, please visit http://support.mendeley.com When trying to open the toolbar in Word, I sometimes succeed, but most of the time I get this error: Script error: Microsoft Word got an error: The object you are trying to access does not exist. How can I solve this problem? I already un- and reinstalled the toolbar from Word.

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