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Word plugin unable to install

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I have had used the plugin and medeley before, about 1,5 year ago. Now I need it again. When I try to: tools - install MS word plugin it says: word and/or outlook is currently running.. but it is not. I have closed all the word file and outlook. What to do? I use windows 7 and word is 2007. I need it running now because of my bachelor degree project has to be finish June 17. Thanks for helping!

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