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Cannot install Word plugin

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Hi I have installed Mendeley versions 1.11 it is the first time I am using it. I tried to install the Microsoft Word Plugin (I'm running Microsoft Office Professional Plus 2010 and there are no updates available) and I am receiving an error "Unable to install the Microsoft Word Plugin. Please run Word at least once before installing the plugin" Obviously I have run Word on this computer before so I don't know why I am getting that error. Thanks Maja

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