Every time I use the Cite-O-Matic for in text references and to create my reference list, the program times out and provides me with two error messages, one saying that the Mendeley desktop is running but may not responding and one that says the connection times out and to start Mendeley desktop manually. I have tried updating word, reinstalling both mendeley and the plug-in, as well as using the plug-in while mendeley is both closed and opened manually. I have also tried this while my computer was on WIFI and wired in multiple different locations (e.g., university, home). How can I resolve this?
Thanks,
Johnny
↧