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Adding Citation doesn´t work

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Hello, I´ve been adding citation to a Word document without any problems. Suddenly the "watermarks" (citation highlights) were gone. I uninstalled and reinstalled the Mendeley PlugIn, now i can´t even add citations anymore. When I hit the Edit Citation tool nothing happens, no error, no windows opening up. Going to Mendeley manually doesn´t help either. What happened, what can I do? I use Word for Mac 2011 and Mendeley 1.11 (no changes or update lately) Thank you !

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