I'm having another really frustrating issue with Mendeley and the Word plug in on my Mac. Of course, it is happening when I'm facing a grant deadline. I am running OS X Mavericks, Mendeley 1.11 and Word for Mac 2011. When I try to insert a reference, I get an error message that appears and disappears really quickly, and then Parallels on my Mac opens. As soon as parallels opens, the error message disappears and I CANNOT COPY IT TO LOOK AT IT. This happened to me before and then resolved, and I have no idea why. Words cannot describe how frustrating this is, especially with a grant deadline looming. Once again, I can't help but feel that Mendeley is just not something I can rely on.
Please send any suggestions you have ASAP. I have sent a request into the support email, but have had the experience that the replies don't often come quickly.
Sigh...
Dan Fletcher
P.S. To add insult to injury, when I try to copy and paste the error message here, the text box gives me an error "Invalid characters found" and won't let me ask the question. Come on Mendeley! Throw me a bone here!!!!
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