I have been getting: "An unknown error has occurred, Mendeley has been notified. (EID: merr-52e8cd6c22987)" for several months whenever Mendeley tries to sync. The details it gives are as follows:
SERVERERROR
An unknown error has occurred, Mendeley has been notified. (EID: merr-52e8cd6c22987)
HTTP Status: 500
Network Error Message: 'Error downloading https://www.mendeley.com:443/api/groups/update.xml?av=1.0&id=MendeleyDesktop&cv=1.10.3&l=en-GB&ins=cdbcfd09-f732-442e-a21d-9f67200e960a&osv=Linux-3.11 - server replied: Server Error'
Looks like a problem at your end.
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