Dear Mendeley team,
When I try to insert/edit a new citation, MS-word can't connect to Mendeley. It says:
unable to start mendeley desktop automatically:
Try starting Mendeley Desktop manually.
This problem has been repeating for quite a while and it's not consistent: sometimes everything works, then it stops working for few days like now, and after a while it may work again. Restarting the computer doesn't help.
I read through this forum and tried the advices you were giving:
- I uninstalled Mendeley and reinstalled as admin
- I tried changing the HTTP ports from 50002 to 50001, 50003, and 2348
- I checked for updates in both word and mendeley (they are both updated)
Thanks
Dror
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